Prologue
Synopsis
Anand Pandey is a skilled digital transformation consultant who has just joined a new organization. As the main protagonist of this novel, he is tasked with bringing about significant changes to the way of working within the company. Anand's extensive knowledge of organizational transformation, management consultancy, and professional coaching skills make him the perfect candidate for this role.
The VP of the Business unit, Jon Croft, leads a team that works towards bringing meaningful change to the organization over one year. Their primary focus is on improving customer satisfaction and employee engagement.
The book is arranged in a week-by-week schedule and provides an in-depth look at what happens during each week. As the story progresses, Jon and Anand face various obstacles and challenges along the way. They must navigate office politics and resistance to change from some team members. However, through their expertise in organizational transformation, they overcome these challenges and lead their team toward success.
In the end, Jon and his team are successful in bringing about significant changes to the organization. Through their focused work and dedication, they improved customer satisfaction and employee engagement, ultimately leading to a more successful and profitable company.
This novel is full of twists and turns, as well as interesting characters and complex relationships. It highlights the importance of systemic changes, emotional intelligence, and professional coaching skills in bringing about meaningful change within an organization.
Characters
Jonathan (Jon) Croft: The VP of the Business unit, my boss and my mentor.
Mike Sanders: Product Manager
Steve Thompson: Business Operations Manager
Ritesh Patel: Enterprise Architect
Ajay Sharma: IT Operations Manager
Tina Nguyen: Customer Services
Cathy O'Connor: Information Security Manager
Mira Patel: IT Development Manager
Harold Green: Project Manager
Emily Thompson: QA Manager
Anand Pandey: A digital transformation consultant. That’s me 🙂
Paresh: Product Coach
Amir: Technical Coach
Karishma: Org Design Coach
Akshay: Agile Coach
Tim: Lean Coach
I invite you to be part of and engage in a thought-provoking change-making process as I unfold my journey week by week toward organizational transformation. Each week I unveil the challenges faced, and strategies implemented to redefine the way we work and shape the future of our organization.